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Our Customer Reviews

Excellent little shop. Got my plants super quick and they were beautifully packed. I could see how much care had gone into packing them. And they are doing really well. Very happy.

Mina


Beautiful and healthy plants as always. Quick dispatch and awesome packaging too..😊👍

S


Big healthy plants , arrived quick, professionally packed. High standard of customer service. Strongly recommended


Arrived quickly and in great condition. Easy to follow instructions. Looking forward to hopefully getting some succulent pups. Would definitely purchase from here again.

Susan

Gorgeous plant! Just like the picture! Loved the extra touches in packaging and reuse of single use plastic

Kimberley

As always, beautiful healthy plants from Tanita. This one in particular has a beautiful pink colour which is what I’m looking for 🤩

Nedith

See more reviews on Etsy - click here

More information

Shipping

I try to send out items via Royal Mail 1st class where possible. In some occasions either due to customer request or order value items may be sent via a tracked or signed for service.

Orders containing only leaf cuttings will be dispatched with 2nd class service via Royal Mail. 

I'm currently unable to ship plants outside of the United Kingdom.

Shipping costs are displayed on checkout.

See our full policy here

Refunds & Cancellations

We're here to help. If you have any issues either with shipping or when your plant arrives please get in touch. We also include a free care guide with every order.

Unfortunately, we're unable to guarantee returns for plants or leaf cuttings due to these being perishable items. However, if you do experience any issues please get in touch info@basingsucculents.co.uk and we'll do our best to help. 

We will accept returns for non-perishable items such as plant pots, however we are unable to accept returns for any items outside of the United Kingdom. 

See our full policy here